Course tutors are available primarily through this Helpdesk and unless expressly provided within your course materials, telephone support is not available. Generally, Tutors work in School / College / University environments and would be unable to take calls. This is why we have a sophisticated Helpdesk system.
We understand that you want a response quickly but rest assured that our Tutor Support is monitored by 40+ Tutors and Advisers who will tend to your questions as quickly as possible so your support can be provided without delay via this Helpdesk.